Our equipment has a variety of models and specifications to choose from to meet the needs of different customers.

The service life of a product is affected by many factors, such as the use environment, operation method, maintenance, etc. Under normal use and regular maintenance, our equipment can usually be used for more than 10 years. We also provide comprehensive after-sales service to help customers extend the use of their equipment.

The production time depends on the complexity of the product, the order quantity and the current production schedule. Generally speaking, the production time of conventional products is about 30 days, and the production time of customized products may be relatively longer, about 60 days. After receiving the order, we will provide you with an accurate delivery time based on the specific situation.

Of course. We welcome customers to visit our production plant so that you can better understand our production process, quality control system and equipment production. Before visiting, please contact our sales team or customer service staff in advance, and we will arrange for someone to receive you and explain.

We adopt standardized production processes and process specifications. All production personnel undergo rigorous training to ensure that production operations are carried out in accordance with unified standards. At the same time, we use advanced production equipment and fixtures to ensure the dimensional accuracy and performance consistency of the products. In addition, multiple quality inspections are carried out during the production process to promptly detect and correct possible deviations.

If the device fails, please contact our after-sales service team as soon as possible. We provide 24-hour online customer service and will respond to your questions in a timely manner. For some common problems, our customer service staff will guide you to troubleshoot and solve them by phone or online. If the problem is more complicated, we will arrange professional maintenance personnel to go to the site for repair as soon as possible.

Our equipment warranty period is 1 year, calculated from the date of equipment acceptance. During the warranty period, if the equipment fails or is damaged due to product quality problems, we will provide free repair or replacement services. After the warranty period, we will still provide customers with high-quality after-sales service and charge reasonable repair fees and parts costs.

We will provide a detailed operation manual and maintenance guide for each device to guide customers to use and maintain the equipment correctly. Regular maintenance includes cleaning the equipment, checking the wear of parts, replacing wearing parts, adding lubricants, etc. In addition, we will also provide regular on-site maintenance services or remote technical support based on the use of the equipment and customer needs.

You can place an order in the following ways: First, contact our sales representatives directly and inform them of your product requirements and order quantity. They will assist you in completing the order process. Second, fill out the online order form on our official website and submit your order information. Our customer service staff will contact you in time to confirm the order details.

We accept a variety of payment methods, including bank transfer, check, credit card, online payment, etc. The specific payment method can be negotiated and determined with our sales team when signing the contract. For some large orders, we usually require customers to pay a certain percentage of advance payment and pay the remaining balance before the equipment is shipped.

Before the order is produced, customers can cancel or change the order according to the actual situation, but they need to notify us in time. If the order has entered the production stage, canceling or changing the order may incur certain fees. The specific fees will be determined based on the production progress of the order and the costs incurred. We will try our best to negotiate with customers to reduce their losses.

Complete accessories, from installation to commissioning, it takes about 10 days.

We have an experienced after-sales and dispatch team, which will be assigned according to the order quantity.

5 million USD/year

Under normal circumstances, national holidays

Yes.

Yes.

Yes.

Yes.

Yes.

Of course

New case, new area, usually 10 days.

There is moisture-proof film inside and wooden box outside.

Yes.

12 years so far

R&D patent certificate

80-100

We are inviting capable agents to join us

There is a hotel within 1 km

One hour journey

One hour journey

Dongguan City, Guangdong Province, China

Yes.

Within one year

Manufacturer

30-45 days.